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KFC Treats

Nov 2021


The Brief

KFC wanted to create an emotional connection & drive trial for the Treats category by building a unique proposition that would resonate with the target audience. Increasingly busy lifestyles and growing demand for convenience have contributed to the rise in on-the-go snacking which is enabled by availability, quality, and innovation. This keeps the excitement in the category and stimulates demand for impulse purchases. Despite the variances in price point and distinction, Treats are a product that is hard to own as a category and are often positioned as a reward or celebration.

For Summer 2021 KFC wanted to build a unique proposition, that creates a shift away from the ‘rewards/celebration’. Positioning. Inspired by insights, we created a proposition that speaks to self-care – reaching our audience where they are.


The Idea

The call to action was simple: Ziphathe Grand. We launched a three-phased campaign to drive awareness, consideration, and a post-campaign promotion. In our go-to-market – we partnered with Steve Komphela as our "Ziphathe Grand Coach' with a series of video monologues to advise our audience, reminding them to stop looking outside of themselves for the next big thing. Landing and supporting the video series through TikTok Influencers.

We drove consideration through a TikTok Challenge, asking our audience to recreate the Ziphathe Grand Coach content in a humorous way, buy KFC treats and post to TikTok with the campaign hashtags. We drove user-generated content through WhatsApp.




Desired Results

Through this campaign, we achieved a 19.3% sales uplift.

The campaign also garnered:
• ROI in earned media: R10 152 798.95
• 9,4M video views
• 4,8M impressions
• 6M reach
• 18K engagements
• 1M TikTok views
• 4.3. million impressions a day
• 6000 Content shared on WhatsApp
• R708 960.00 in PR value
• 2 million impressions within the first 24 hours of launch

Links

• https://twitter.com/KFCSA/status/1464241748243365890
• https://www.instagram.com/p/CXJXXKGKPry/
• https://www.instagram.com/p/CXtc2NOKxOK/
• https://www.tiktok.com/@khanyisa_jaceni/video/7041530111937547522
• https://www.tiktok.com/@lemii_loco/video/7040028658123197698